Privacy Policy
Effective Date: 10/31/2025
Northern Colorado Santa (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, billing information, and details provided when booking events or ordering Santa Letters.
• Child Information: Limited details (such as first name, age, or interests) provided by parents/guardians for personalized Santa Letters.
• Technical Information: IP address, browser type, device information, and cookies to improve website performance.
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2. How We Use Your Information
We use your information to:
• Process orders and bookings.
• Personalize Santa Letters and experiences.
• Communicate with you about your order, booking, or customer support request.
• Improve our website and services.
• Comply with legal obligations.
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3. Sharing of Information
We do not sell or rent your personal information. We may share information only with:
• Service Providers: Trusted third parties who help us process payments, deliver services, or maintain our website.
• Legal Requirements: If required by law, regulation, or court order.
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4. Children’s Privacy
• We only collect information about children that is voluntarily provided by parents/guardians for the purpose of
creating personalized Santa Letters or event experiences.
• We do not knowingly collect personal information directly from children under 18.
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5. Your Privacy Rights
Under the Colorado Privacy Act (CPA) and other applicable laws, you have the right to:
• Access the personal data we hold about you.
• Request corrections or deletion of your data.
• Opt out of the sale or sharing of personal data (we do not sell data).
• Request a copy of your data in a portable format.
To exercise these rights, please contact us at northerncoloradosanta@gmail.com. We will respond within the timeframes required by law (generally 45 days).
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6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
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7. Cookies & Tracking
Our website may use cookies to improve your browsing experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.
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8. Data Retention
• We retain personal information only as long as necessary to fulfill the purposes described in this policy.
• Booking and Payment Information: Retained for up to 3 years to comply with tax and business recordkeeping requirements.
• Santa Letter Information (child details): Retained only until the end of the holiday season in which the order was placed, then securely deleted.
• Customer Support Communications: Retained for up to 1 year to help resolve issues and improve services.
• When data is no longer needed, we securely delete or anonymize it.
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9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
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10. Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:
📩 Email: northerncoloradosanta@gmail.com